Terms of service

Last Updated: June 2025

Welcome to Seriti, LLC. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using www.seritihaircare.com, you agree to comply with and be bound by these Terms. Please review them carefully.

1. General Use

By using this site, you affirm that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian. You agree to use our website and products only for lawful purposes and in accordance with these Terms.

Seriti, LLC reserves the right to update or modify these Terms at any time. Updates will be reflected on this page with the "Last Updated" date revised accordingly. Continued use of the site after any such changes constitutes your acceptance of the updated Terms.

2. Product Purchases & Payments

All purchases made through our website are governed by our Shipping and Return Policies.

Pricing: Product prices are subject to change at any time without prior notice.
Order Refusal: We reserve the right to cancel or refuse any order for reasons including, but not limited to, suspected fraud, unauthorized transactions, or inventory limitations.
Accepted Payment Methods: We accept most major credit and debit cards. All transactions are processed securely.

3. Refunds & Returns

Due to the hygienic nature of our hair care products, all sales are final. We do not accept returns or exchanges.

Exceptions apply for:

Damaged or defective items: Must be reported within 7 days of delivery with accompanying photo evidence.
Incorrect items: Contact us within 7 days to arrange a replacement.
Lost shipments: Claims must be filed with the shipping carrier. We are available to assist you in this process.

For full details, please refer to our [Return Policy].

4. Intellectual Property

All content on this website—including but not limited to text, images, logos, product names, descriptions, and digital downloads—is the exclusive property of Seriti, LLC and protected by U.S. and international copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or otherwise use any content without prior written permission from Seriti, LLC.

5. User Conduct

By accessing and using our site, you agree not to:

Engage in any unlawful, fraudulent, or abusive activity.
Attempt to hack, disrupt, or damage the website or its functionality.
Upload or transmit misleading, inappropriate, or harmful content.
Violate any local, state, national, or international laws while using the site.

6. Limitation of Liability

Seriti, LLC is not responsible for any adverse reactions to our products. We strongly recommend conducting a patch test prior to full application.

We make no guarantees that the website will always function uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, or consequential damages resulting from the use of our site or products.

7. Brand Values & Messaging

Seriti, LLC incorporates culturally rooted and holistic principles into our brand messaging and product development. While we may share lifestyle, wellness, or inspiration-based content, we do not offer medical, legal, or professional advice. Our content is for informational and motivational purposes only.

8. Third-Party Links

This website may contain links to third-party websites for your convenience. Seriti, LLC is not responsible for the content, privacy practices, or operations of external websites. Use of such links is at your own discretion and risk.

9. Termination of Use

We reserve the right to restrict, suspend, or terminate any user's access to the website and services at our sole discretion, without notice, if these Terms are violated or if we suspect misuse.

10. Contact Us

If you have questions about these Terms or need support regarding your order, please contact us at:

📧 Email: help@seritihaircare.com
🌐 Website: www.seritihaircare.com/contact

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service. We thank you for supporting Seriti, LLC.