Shipping policy

Effective Date: June 2025
Thank you for choosing Braids of Paradise. This Shipping Policy outlines the terms and conditions that apply to all orders placed through our online store.

1. Order Processing Time

All orders are typically processed within 1–3 business days from the date of purchase. Processing times exclude Sundays and holidays.
Please note: During high-volume periods (e.g., holidays or promotional sales), processing may take slightly longer.

2. Shipping Rates

Shipping charges are calculated at checkout based on the selected shipping method:

Standard Shipping: Flat rate of $2.99
Expedited Shipping: Rates vary depending on the carrier and delivery option selected at checkout

3. Estimated Delivery Times

Once your order has shipped, delivery timeframes are as follows:

Standard Shipping: 3–5 business days (within the continental United States)
Expedited Shipping: 1–3 business days, depending on carrier and location

Please note: Delivery times are estimates and not guaranteed. Delays due to weather, carrier issues, or holidays are beyond our control.

4. Order Tracking

After your order is shipped, you will receive a shipping confirmation email with a tracking number. You may use this number to track your order directly through the carrier’s website.

5. Shipping Address Accuracy

Customers are responsible for ensuring that shipping addresses are entered accurately at checkout.
Braids of Paradise is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to reship the order.

6. International Shipping

Currently, we only ship within the United States. We are actively working on expanding our shipping options to include international destinations in the future.

7. Customer Support

If you have any questions or concerns regarding your shipment, please contact us at:

Email: help@seritihaircare.com

We are happy to assist with tracking issues, shipping status updates, or any shipping-related inquiries.

Thank you for your continued support of Braids of Paradise. We appreciate your business and are committed to providing a smooth and reliable shipping experience.